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Intercom Channel Setup

Jamie

Before anyone can use the Intercom feature, an Admin must first create channels, then assign users to those channels.

  1. Open the INTERCOM panel by clicking its icon on the left.
  2. Click the [+] icon to add a new INTERCOM CHANNEL.
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  3. Name your channel.
  4. Then proceed to add users to the channel. (Note: If you do not see the user you’d like to add, they may not have been added to the project correction, or have not yet accepted their workspace invite.)
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  5. Click the CREATE button to finish creating your new channel.
  6. You and your other team members can use the single channel, or you can repeat the above steps to create additional channels.